Jack (with a very heavy east Indian accent) claiming to be from Microsoft called saying that I had a refund due to me. He asked that I go into my computer, which I did not. He knew my name, phone # and my email. He said that their Co. was being shut down which was why he had to access my computer first. It sounded too suspicious to me. He gave me their number # to call them back to finish taking of this.
What recourse do we have? Who should we be calling to report this?
Well, I am in the same boat as you. I did not hang up and now my main computer is down. Going through channels to get it going again....it really sucks. i did not give them any money or anything.
One of my users got a call from a spamming company stating he was having issues with his computer. The user hung up on then a few minutes into the call once he realized it was a scam. I would recommend not talking to these people
I have received numerous calls from these people - claiming to be associated with Microsoft. They are no more with Microsoft than I am!! They tried to get me to go onto some weird site where I was supposed to enter information in order to gert some kind of a refund through Western Union - however I have been scammed from one other company a few months back,and absolutely refused to get involved in their little scheme again. I hung up right away. PLEASE people - do not fall for anything that comes out of these people's mouths.
A scam artist called me this afternoon claiming to be from Microsoft Windows Tech Support. He said his name was "Adam", and wanted to help me fix malware and virus issues on my computer. I've researched this on the Microsoft website. They will never make unsolicited calls for this type of issue. I was lucky not to compromise anything. Please do not fall victim to this fradulent trap. Thank you for your time and have a blessed day.