These folks do collections for [among others] USAA, which is a company that you should NEVER bank with. They will lie, cheat and steal to get you to sign on the dotted line and then change the terms of your agreement and make it YOUR fault. They have a 'members only' system that is supposed to insulate qualifying military and family customers from the very nonsense they perpetrate. Again, this is an EVIL company, and the 'debt' that I owe them comes in the form of a CC balance thet THEY ran up with incrementally elevated interest rates, this after they assured me that my interest rate would never go up from %5.4 on my first [and last, by God] Credit Card. I'm not paying them a dime, and I've started my own business to make my *own* fortune. And its *working*, ha ha ha- See ya, USAA / LTD!! Come and Get Me!!!
USAA is awesome and is for Military and its family. You should stay away from USAA. Maybe you should pay your bills and they wont call you. Just a matter of time before you dont pay your new credir card bill and then who will you go with next!