I answered the call and gave my information like the customer service rep requested, he proceeded to tell me that i was behind on my account. He said I misread my bill and switched the numbers OK I can see this happening or so I thought instead they stole my account and ran up a $2,000 debt. I was scammed and I am still fighting it to this day they bought stuff and sent it to a P.O. boxes in Missouri, Washington, Iowa, Ohio and Alabama, and to make matters worse they still call. I answer their calls just to let them know I am on to them. I even answered while I was at the bank with my lawyer and police.