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Kendrick: Please click here to upgrade your New 2014 magicJack PLUS
Kendrick: http://upgrades.magicjack.com/upgrade/upgr980.exe
Kendrick: Please click the link to download and run the magicJack upgrade:
Kendrick: http://upgrades.magicjack.com/upgrade/magicJackSetup.exe
Kendrick: .
Kendrick: .
Kendrick: We use Tech Chat to better assist you by sending instant upgrade links, running diagnostic tests, and troubleshooting your Internet connection, which cannot be done over the telephone.
Kendrick: .
Kendrick: .
Kendrick: Hello, how may I help you?
?: I have a question about phone number showing up on caller id when made from magic jack
?: 210-390-9354
Kendrick: Please wait while I check that for you
?: I am receiving calls from this number saying it is the IRS and that I owe money for a lawsuit which I know isn't true. This number has called me for different people in my home including my baby daughter who isn't old enough to work
?: They sound foreign
?: Like someone from India and say their name is Adam Smith
Kendrick: Please report an issue with a magicJack user please send an email to
[email protected].
Kendrick: Please send subpoenas to
[email protected] or via fax to 888-762-2120.
?: Then when you ask to speak to someone who speaks English, someone named Alex comes on the line and his English is not understandable either.
? what does that mean?
Kendrick: I see, please send a report regarding the callers on the email above
?: Oh okay. So, if I tell them what's going on, they can do something so they will quit? They want me to send money.
?: I am not going to.
I looked up IRS number and that isn't it.
Kendrick: Yes, that is correct.
? Okay thank you
Kendrick: You are most welcome.
Kendrick: Is there anything else I may help you with today?
? No thank you. Can magic jack pull accounts of people like this if the public lets them know?
Kendrick: Yes, they can pull the accounts
?: When I searched the number I got one of those sites that said you could pay 9.99 to get a report to see who owns the number and I saw the Ymaxx info and figured you all probably didn't know this.
Kendrick: They can block the number for you, and stop harassing you.
? As a business, that is probably good to know. Thanks so much.
? Have a great day
Kendrick: You are most welcome have a great day
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