212-265-2500 has been broken. On January 28, 2010 I had a breakthrough about this number, which repeatedly calls people and then hangs up. Return calls to the number ring incessantly without an answer, which creeps poeple out, and which is why, I assume, this phone number is on this website.
212-265-2500 belongs to Continuum Health Corp. Continuum is a network of healthcare providers that operate as outpatient-like groups of hospital-affiliated specialist MDs. My Doctor is affiliated with Beth Israel Hospital in New York City, and my Doctor's office group is part of Continuum.
The consumer generally has no idea that their Doctors are part of Continuum. Once I made the connection, I spoke with a manager and found out that this phone number is merely an automated reminder call. The intention is that the call will remind us about the appointment and remind us to bring necessary identifiation and referrals to the scheduled appointment.
The manager I spoke with is going to follow up with Continuum's IT Department about this. First, they have to fix the broken outgoing call message. Second, they have to enable answers to calls to the phone number, in case consumers have questions. Apparently, the Manager knew how to approach this, because the second problem had come up before.