Same thing, insisted to talk to owner. Told him I could take a message and he began asking me the owners name, I asked why he was calling someone he didn't know, he replied that if I "was going to treat him like that he will take his business elsewhere". Sounds good to me, now I wont have to break my fist on his face.
"Bill" from "Shepherd Services" called. Same complaint as everyone above. I simply hung up. Other than not answering the phone, there is no polite way to deal with these idiots.
Just got a call from this jerk. He calls here MONTHLY demanding the owner in a rude way and talking to me like I'm an idiot. Well, this idiot called him back and had a little fun with him on speaker phone in front of the entire office.. Whatever your name is, [***], get a life! You've made a horrible vocational error and I hope you get some help.