A call from this number stated the call was for (a relative of mine) Here it is verbatim: " This message is for _______. I'm calling from XTS to set up delivery of legal documents. Apparently there was a refusal to sign for them on your behalf. To avoid further legal issues you have 2 hours to call the firm that paid for our services. The number is 213-375-8528" A "complaint reference number" was given, then "Call NOW". When I returned the call I recognized the voice, so I knew it wasn't "the firm that paid for our services". I gave him the reference number and asked what legal issues my relative had. He said he couldn't divulge the details without their consent, but said if they didn't call they would "miss a court date". I asked what kind of court date, my relative had never had legal issues, and if it was about money. He asked my relationship, and stated "Who said anything about money? We pay our firm to deliver documents, not call peoples' relatives". I stated "that's exactly what happened, so you need to talk to your firm". Then he hung up. I called back, got a recording saying it was a "loss mitigation service".
Called at 730am - same message saying there was a refusal to sign. Immediately called my sister as well. Blocked number no return number to call, no mail sent to me at anytime. There is nothing on my credit, unless they send me something in writing they can leave all the messages they want.
I also got some pointers from a couple websites in case anyone like this manages to get through to you again. Ask for the person's name you are speaking to, the FULL NAME of the company, not just the initials---What does XTS stand for? Question EVERYTHING that comes out of that person's mouth. When he mispronounced my relative's name, that was my first clue. Then he said he was with a company that handles "Loss Remediation" which is a fancy term for Debt Collector. Tell him you refuse to do anything unless you handle it IN WRITING. Give out NO personal information, don't agree to ANYTHING until they send a WRITTEN REQUEST. NO credit card payment over the phone, NO payment schedules, NO NOTHING. Ask the name of the company (supposedly) paying them to contact you (it's probably a credit card company, hospital, or somewhere else you might have had any kind of bill--EVER). Get BOTH of the companies' PHYSICAL addresses, not PO Boxes, and have the person explain EXACTLY what is the issue. Ignore any threatening language, remember, these are scammers trying to scare you into paying them. Request a full explanation of the issue on their company letterhead, with the president or CEO's original signature, handwritten, not stamped or photocopied. Also tell them to send the documents that were supposedly refused, a copy of the court docket if they have threatened you with a lawsuit, the filing information where the lawsuit has been filed, and the refusal slips from the documents they claimed to try to deliver. DO NOT give them your address. Tell them you will be happy to have the packet delivered to your lawyer and discuss it with them then. By the time you get to this point, they will have hung up.
Received a call from XPS same as described by Anon 10/27, almost to the word. I received it at work (HR) and the name was a past employee. Only got voice mail for "Loss Mitigation Department", no company name etc.