http://www.bbb.org/concord/business-reviews/c ... alem-nh-9000510
This Business is not BBB Accredited
Windham Professionals, Inc.
Phone: (800) 969-0059
Fax: (603) 870-9069
View Additional Phone Numbers
(603) 890-4034
(800) 394-4300
Additional Fax Numbers
(603) 890-8577
(603) 898-7374
(866) 534-4413
380 Main Street, Salem, NH 03079
[email protected]
View Additional Email Addresses
[email protected]
http://www.windhampros.com
66 complaints closed with BBB in last 3 years | 24 closed in last 12 months
Complaint Type Total Closed Complaints
Billing / Collection Issues 59
Problems with Product / Service 7
Advertising / Sales Issues 0
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 66
Additional Information
BBB file opened: 12/02/1992
Business started: 03/03/1982
Type of Entity
Corporation
Incorporated: January 1982, MA
Contact Information
Principal: Nicole Cummins (Director of Compliance)
Customer Contact: Erin Stolzenberg (Compliance Analyst)
Cheryl Gajewski (Compliance Manager)
Bethany Lamontagne (Compliance)
Crystal Pinney (Borrower Advocate)
Number of Employees
894
Business Category
Collection Agencies
Products & Services
Windham Professionals is a collection agency that conducts business nationwide. They state the have sales and client service representatives in Boston, MA,;Charlotte, NC; Chicago, IL; Portland, OR; Ramsey, MN; St. Louis, MO; Briggsdale, CO; Cincinnati, OH; Severna Park, MD; Washington, MO
BBB® Non-Accredited A+ Rating
Follow the steps in what you need to know:
To File complaints FDCPA/TCPA violations:
Your State Attorney General
Their State Attorney general
www.naag.org (you can find your state AG at this link).
https://www.ftccomplaintassistant.gov/#&panel1-1
http://www.consumerfinance.gov/complaint/
http://www.rcfp.org/reporters-recording-guide/state-state-guide
http://www.dmlp.org/legal-guide/recording-phone-calls-and-conversations
Also with the BBB and follow completely through with it.
http://www.consumer.ftc.gov/blog/haunted-phantom-debt
Seek a FDCPA/TCPA Attorney if need be.
***A company must be licensed in their state as well as the one they are trying to collect in if two different states are involved.
Some Tips:
*Keep all messages
*Take a picture of your Caller ID
*Keep any and all conversations recorded to your states recording laws, some require they be told, others do not. This can be transferred to a recording device.
*Keep a notebook handy for writing time,date, who you spoke with and what the conversation detailed.
*Check your SOL for your state as well.
*Attorneys need to be licensed as a DC to collect, all DC's must be licensed in their state as well as yours if different.
http://www.insideedition.com/investigative/93 ... debt-collectors
http://800notes.com/arts/Jb8EW-eDhQA/harassin ... ou-need-to-know
See Residents post here also:
http://800notes.com/forum/ta-34af6a034ba34b6/unending-collection-calls
Templates of Letters:
http://800notes.com/Phone.aspx/1-319-242-7350
http://www.ftc.gov/os/statutes/fdcpajump.shtm
http://www.consumerfinance.gov/askcfpb/search ...
http://www.consumer.ftc.gov/articles/pdf-0096-fair-credit-reporting-act.pdf
http://www.consumer.ftc.gov/articles/0149-debt-collection