I recently received a call from this unknown number. I recently (several weeks ago) was surfing the enterprise website thinking about renting a car, but never did. A little freaky that they are calling me on my cel phone when I did not execute a transaction with them, so the whole Customer Service and survey thing doesn't sit right. Feels more like a "use-your-debit-card-at-Target" kind of thing.
This is Enterprise Holdings (aka Enterprise rent-a-car, aka National, aka Alamo). its a customer service call from Enterprise Holdings most likely regarding a recent rental or (even) if you purchased a used car from them recently. They take customer service very seriously there and the managers are even compensated on how high (or low) the customer service score is for his/her location.
National, enterprise and alamo all owned by same company. I rented from alamo a wk ago and this was a call from customer satisfaction company. Interesting, in that I had been unhappy with alamo and had told rental agency of my displeasure when I returned it (dirty car, half filled gas tank and a large car substituted for my ordered small car). Next day they called my cell, apologized and gave me a free rental day on next order..but it was from the local rental ###.
I recently received a call from this unknown number. I recently (several weeks ago) was surfing the enterprise website thinking about renting a car, but never did. A little freaky that they are calling me on my cel phone when I did not execute a transaction with them, so the whole Customer Service and survey thing doesn't sit right. Feels more like a "use-your-debit-card-at-Target" kind of thing.