They say that they are Bank of America NA, and then that they are calling on behalf of some insurance association. They insist you pronounce your last name, pretending they cannot read it. They even spell it to you asking to say it how you say it.
They say that they are Bank of America NA, and then that they are calling on behalf of some insurance association. They insist you pronounce your last name, pretending they cannot read it. They even spell it to you asking to say it how you say it.