I'm in the middle of a work meeting, I get a call from 213-799-0709 out of Los Angeles, California. I don't know anyone in LA, CA, I let it go to voicemail. After the meeting, I check for a voicemail and there is one. A female computer voice left a snippet of message , "(voicemail begins)...press 1 now and you will be transfered to our 24 hour security...(voicemail ends)". I call the number back, no ring and no connection happens. I try a couple more times with a 1+, same thing. I Google the number and find 800notes.com, my suspicions are confirmed. Phone Scammers trolling for PCI and PII info.
Same call - your debit card is on hold press 1 to release the hold and talk to a representative. I did press 1 and the phone hung up... then my husband got the same call 5 mins. later.
Then we called the company they said we had a debit card with - and that company said they are getting TONS of reports on this issue. Submitted the info to the FBI who said to report to the Secret Service... not too surprised that the Secret Service didn't answer... guess they are tied up with other issues...
Looks like this has been going on for awhile - you'd think PacBell or the FBI / SS could get this operation shut down.
Got a call about an hour and a half ago. I quickly dropped by my branch to verify any suspicious activity. Everything was cool. I gave numbskull's number to the teller. Also changed my PIN while I was at it and plan to get a new card soon. I've locked myself out of my account before and at no time did any call to say that they regret to inform me that I was locked out my account.
I can only surmise that the next few questions would have involved verifying my SSN and mother's maiden name.