Prepare for more deceptive and predatory call tactics from this company http://www.bbb.org/dallas/business-reviews/mo ... pell-tx-6002297# they purchased more MSR's Mortgage Service Rights from OCWEN http://www.bbb.org/central-florida/business-r ... ndo-fl-13002055# http://www.wsj.com/articles/ocwen-to-sell-9-8 ... star-1424696512 and http://www.wsj.com/articles/ocwen-to-sell-add ... star-1427197778
These calls may be under "reminder calls" "marketing calls" predatory debt collection tactics used to abuse and exploit alleged debtors their relatives, friends and others. Any unwanted calls from these corrupt debt collectors require a "Cease and Desist" request. Even if your mortgage is through these cowards, you have rights under state and Federal FDCPA, Truth in Caller ID act, TCPA and TSR
I have Nationstar as my current lender on my mortgage, but not for long. I refinanced with them a few years ago and it was a complete nightmare. Normally when you refinance you get a one month by on your mortgage payment. Well, I got my one month by and then the bill for the next month which said $0 due. I called and spoke to four different people if this was correct and I didn't have to make a payment. They said yes. Well, then I get my bill for the next month and much to my horror, it was double. When I called and asked what had happened, they said they had made an accounting error and I should have made the previous month's payment. Well, who can pay two mortgages in one month? So, I made arrangements to pay off the missing month in four monthly payments. This was the start of a huge fiasco too long to type up here, but I was basically on the phone with them every week trying to clear up their mistakes (they applied one of my payments to someone else's loan is an example). It took 6 months to clear everything up and I refuse to give them access to my bank account (I send payments to them through my bank). During that entire time I always spoke to different people, had to explain everything from start to finish every time, and always had to follow up and keep detailed documentation of when I did interact with them. They are horrible! Now that I've sold my home, they called me and addressed me as Mr. when I'm a woman. When I corrected him, he then said he couldn't pronounce my name and continued to add insult. The purpose of the call was to see if they could help me with my new loan. Hell no!!!
I get a call from this number almost every day and this has been going on for two weeks now. When I called back to see who it was I was put on hold to "wait or the next representative" by a recording and the call never gets answered while you are made to wait and listen to elevator music.