Focus Forward usually won't call unless you have participated in a survey to show interest in a study. I have them in my Contacts at this number. It could be that Amex gave them your phone number to solicit you for a focus group, but I have participated in several focus groups with them and they are legit. (Good money, too!)
I just got a call from this number; I did not answer but they did leave a voicemail -- it was from a research company on behalf of american express about participating in a focus group.
Focus Forward usually won't call unless you have participated in a survey to show interest in a study. I have them in my Contacts at this number. It could be that Amex gave them your phone number to solicit you for a focus group, but I have participated in several focus groups with them and they are legit. (Good money, too!)