I found this forum by searching the email address you listed (
[email protected]) I also get calls from these scammers like 2-4 times per week. This is a scam, and it's voice activated recordings - my advice is NEVER say the word YES should you interact. They are recording that and then can use that as your voice confirming anything. It's usually either Joe, Billy or some lady that are recordings, then if you calmly say "OK" without any other background noise, you'll make it to a live agent who will tell you they are in Florida (yeah right). They always spoof phone numbers - so it isn't just the number you listed, they display the same area code as your own phone number, so for me, it displays as "614". Please help me report these people by filing a report on donotcall.gov (you can only file if you are on the do not call registry).