I was called about lowering my interest rate, which is in itself fishy because credit card companies are never going to do that. And they're never going to call from a non-toll free number like that either. I pressed one to see if I could find out who it was and they hung up.
Called me this morning. I pressed one to see what they wanted. They said I had a balance of over $3,000 on one of my credit cards and could lower my interest rate. I asked which one. He said your BOA card. I told him that is incorrect. He hung up. I called back and the number has been busy all day. Be careful. I am a retired Bank branch manager. Never give personal or financial info over the phone, by e-mail or letter. Go directly to the Bank branch, or call the number on the back of your card. Financial institutions will never ask you to validate your info by the above methods.