IN DECEMBER 2010 I HAD A COMPUTER VIRUS WHEN I RECEIVED A CALL FROM MSITEXPERT CALLING HIMSELF MARK TYLER IN INDIA! HE OFFERED TO REGULARLY MONITOR MY COMPUTER AND CLEAR IT UP THERE AND THEN,AS I NEEDED TIME TO THINK I TOLD HIM JUST THAT AND SAID BYE.HE CALLED BACK WITHIN A DAY OR TWO WHEN I HAD FORGOTTEN ABOUT IT BUT,STILL HAD A COMPUTER PROBLEM AND HE REPAIRED IT THERE AND THEN WHILE I WATCHED THE CURSER GOING THROUGH DATA FILES WHICH ONLY TOOK A FEW MINUTES.(I WAS IMPRESSED)I STILL SAID I NEEDED TIME TO CONSIDER ANYTHING AND ENDED THE CALL IN GRATITUDE.WHEN HE CALLED AGAIN I ASKED WHAT HIS DEAL WAS AND HE SAID THE BEST DEAL FOR ME WOULD BE A THREE YEAR CONTRACT AND TOOK PAYMENT FOR THAT TELLING ME YOU CAN CALL THEM DIRECTLY OR MESSAGE WITH THE ENGINEER WHICH HE TOOK ME THROUGH BUT I HAVE NEVER TRIED IT SINSE TO SEE IFF THEY ARE MONITORING IT BUT I CERTAINLY CAN SEE NO SIGHN OF IT LATELY AS I AM JUST STARTING TO GET PROBLEMS AGAIN AND SO AFTER TWO AND A HALF YEARS I AM JUST GOING TO GIVE THEM A NOTHER GO TO CLEAN IT UP WHILE I AM STILL WITHIN ORIGINAL CONTRACT    .IT IS SOMETHING I WOULD NOT DO AGAIN IN HASTE AS IT IS ANOTHER COST THAT I NEVER USED TO HAVE I WILL NOT BE RENEWING THIS CONTRACT.WHEN I HAD THE BILL ON MY CREDIT CARD STATEMENT IT WAS £189.00 AS HE SAID TO MORPHE SOFTWARE WHICH IS ALSO THEIR NAME AS HE SAID.