Called a few times. When I finally answered it was a recording asking for someone with the same last name as me. Said to press 1 if you were them. 2 for them to hold while you get that person. 3 if there was no one by that name....
Called twice and I did not answer. When I returned the call, the answering service was named the "Customer Service Center" and wanted my account number or my social security number to process the call.