There is a way to get their real name and number but it takes a lot of time and effort...
You have to answer the phone, actually talk to someone, and act really interested!
When you get a live person on the line who wants to sell you something, act really interested but say you were just heading out the door when the phone rang - and you really don't have time to talk right now.
Ask for a phone number to call them back. They may have an excuse for not giving you their legitimate number, so you might have to agree to let them call you back. Make an appointment to take their call... Try asking what number or name they'll be calling from so you'll recognize the call when it comes in. Tell them you’re so grateful they called because you were just thinking about looking for (whatever it is they’re selling).
Keep a fake name and address taped near your phone so when they ask for your information, you can give them something and it will sound natural when you say it. Do not give out any financial information – Keep stalling that conversation by saying you're really interested but you just want to make sure. Ask a lot of questions about their product and also ask about what it will really cost. To prove you’re legit and not just stringing them along, ask if there are any internet coupons to get a better deal, or if you can opt out of certain features to save money… Ask about a warranty (and who would you call if their product doesn’t work?!!), etc – the kinds of questions you’d really be asking if you were thinking of spending real money.
Lack of concern about the cost is one of their tip-offs that you are not legit. They're very suspicious about getting caught, so you have to sound legitimately interested... but the taste of 'easy prey' on the line will keep them coming back - otherwise they wouldn't be doing this if no one was ever stupid enough to buy their product.
Document the date and time of each call, whom you spoke with, and how long you spoke for. The more information you can document for the FCC, the better.
Eventually you will get some legitimate names and phone numbers of real people there - info you can use to go to the FCC with. Without this kind of actual info, there's little the FCC can do with our complaints.
If it ever comes out in the conversation that you are filing a complaint and they know you've got their real info, they will probably tell you some lie about how they're actually a church-going head of household with hungry children to feed and they're sorry but they really need this job, "so please don't turn me in!". Don't believe them - It's all B.S. They hate your guts and love to put one over on you! That’s the kinds of people who get hired to work these boiler rooms!
I sat next to a boiler room manager on a flight once and I asked him where he finds people willing to work such miserable jobs. He said, "Oh, that's easy! - I just look for people covered with body piercing and scary tattoos - people whose personality wants to tell everyone else in society “Screw-you, I don't give a damn what you think!"... in fact, the more you tell them "No", the more motivated they are. Cursing at them on the phone only makes their day!" In their world, they already think you're stupid before they ever called you, so it's easy to convince them you are stupid enough to want their product.
If everyone who posts here did it just once, we could put a huge dent in the scam-caller industry!
Seriously? You actually expect to get something from the government for your tax dollars? In their world, you're lucky they let you keep any of your income.
Months ago I reported several numbers to FCC only to receive a message that I should send these complaints to my state, I am on the do Not Call list for Federal and State
I talked to someone in my state of Tennessee and he advised me to complete their online forms and they would do everything they could to stop the calls, I filled out 15 forms and that is not even all the calls I have received.
He also told me to never push the number to be taken off their call list, he said it just makes it worse.