I got a call yesterday March 13, 2013 @ 6:20 pm from a man saying he was with Windows and he had called my husband who told him to call me. He said something to the effect that my Window's is outdated and someone has been downloading files that can are harming my computer and it could crash any moment, but he can help me. (I did have some weird stuff going on in my emails. 2 days ago after I woke up and clicked on my computer...which I leave on all the time...there was a whole slew of undeliverable email addresses lined up in my email...all kinds of contact names). I had a feeling this guy had something to do with it so I started playing dumb to see if I could get some information out of him. He was wanting me to turn my computer on (which it was already on, but I made like I was cutting it on stalling for time). Then he wanted me to click the Control buttton and the Window's button at the same time. First he was asking me did I have a labtop or a desktop. I acted like I didn't know. Then I acted like I didn't know what he was talking about when he was saying to hold the button with the flag. I asked his name,...Sam Paul. I asked his phone number...He said 0 then he stopped himself and said 253-785-0862. He said they were closing soon. I asked what time was it. He paused and asked what time was it were I was. I didnt answer. I asked is he East Coast. (I heard him mumble...what time is it). Then he said yes..he's on the East Coast and it was 9:30. I asked him what State. He said Texas. I asked him what city in TX. He said Dallas. I hung up....Dallas is not East Coast.
I got a call today from this number stating they were contracted from Microsoft to help with solving a problem with my computer. The lady said for me to get on my computer and she will take care of the problem. She said that someone was loading and taking files and info from my computer by way of Windows. I hung up on her and called Microsoft and reported it to them. Microsoft said that it was a scam and that Mircrosoft does not do any cold calling to their customers. Microsoft said the only time they will call a customer is if that customer called the service/support department and have requested support. Also Microsoft said that these people are trying to remote access peoples computers to gain personal information. Please don't fall for this scam!
He had all our computer information. When trying to call the number back get busy signal. The man Sam also gave me number 817-229-4129. He said he was from Microsoft and had me do a couple of things.
Rec'd call this morning at 7:30 am from an Asian man, speaking broken English, who said his name was Harry from Window's Security and that our computer had down loaded a harmful computer virus and that he would assist us in removing the virus. He stated that our computer sent a message to Microsoft alerting them that our computer was infected by a virus. We did not have time to turn our computer on and thought the call was a scam, which we believe that it was. He provided the call back number of 253-785-0862.