I began receiving calls at work, they would not verify who they were and why they were calling until they verified the last four of my social and when I would not verify the last four they desperately asked for the last two. My manager had to get nasty with them to let them know this is a place of business and then the calls started rolling in on my cell, so I continue to block the numbers as they come in. I don't know what call type it is because they wont verify any info with me until I verify my social.
Called about Woodforest Bank. I've talked to those ppl in the past. They are rude almost to harassment everytime. They're poor customer service skills is why that debt will be paid last.
Got a call from them on Friday. I agree with Tia it was harassing. They are very rude and very threatening. They will be reported for the poor customer service skills.
They called for my son the USA ARMY SOLDIER. I explained he wouldn't be available for months and she treated me like I was a liar. Its ashamed I have been with Woodforest National Bank since they started business in the 1980's in a town called Northshore, just east of Houston, TX.
The bank is actually named after its community it started in. The community that gave birth to the very beginning of now this large bank. The community was named Woodforest, we even have a Woodforest Blvd. I remember running a family business and having close ties to the Management of the bank. Our business & our name use to mean something to this bank.
I have gotten three calls form them now. The first time I told them to put the information in writing and send it to me and not to call again. I did receive an email...a BLANK email. Then they called on Monday, Feb.25th. I told them that I had told them previously not to call and they were now in violation and I hung up. These morons refuse to listen and called me again this morning. I hung up on them again. I will file all necessary paperwork against these guys. I got took for almost $1,000 by two agencies like this and I will not have it happen again. They are rude and clearly have no understanding of the laws.
I have no problem what-so-ever in paying my debts. But PROVE to me that you owe the debt. Period. I am not going to blindly give my information to anyone anymore. I encourage anyone who has had a run in with these idiots to file whatever needs filed and get those complaints in.