Its a scam! The only persons who should be touching your computer is you, your manufacturer, Real Windows support that you have called and/or maybe a real live tech you see face to face!
I got a call from this number telling me they had been getting error messages from my computer and wanted me to do a "Team VIew,com" to allow them to come into my computer to "help with the error messages". My computer sends out info to WINDOWS, but they are not windows, but state they are ESolutions out of Tampa, FL. But the phone call is coming from Ontario, Canada from a person who admits she is from India. Obviously she is speaking from a script and does not know how to veer from it!! I told them to call me back in 24 hrs after I have a chance to check them out! I will check with HP whom I have a contract with to check on this issue!! Thanks to this forum to know that others have gotten this same crap from the same phone #!!
Its a scam! The only persons who should be touching your computer is you, your manufacturer, Real Windows support that you have called and/or maybe a real live tech you see face to face!