Just got a call from this number, displayed as Healthstream. I didn't pick up. I wish the DNC registry actually worked!!! It's so frustrating. I actually got a call in the middle of the night or Sunday morning after a long night of working and it woke me up. The person on the other end really got an earful. I know its their job but damn!
HealthStream is a research company used by hospitals and health care providers. They are contracted to randomly choose a specified number of patients a month to call and ask how your experience with your hospital or health care provider was and what could have been done differently to improve your stay. Its just like when you get a survey in the mail after a visit to the doctor or hospital but its a phone survey not a paper survey. The do not call list does not apply to them and it's not a HIPAA violation. Its nothing more than how hospitals/ health care providers keep track of customer satisfaction. You can check them out at http://www.healthstream.com/. Hope this helps.
I had a baby two weeks ago and I'm getting calls from this number. Like I have time to talk to these people with a new baby at home! Send me something in the mail that's legit and when I get time to breathe I'll fill it out. I don't appreciate the hospital giving my info to a third party , particularly without my permission. Crap like this continues to make me lose faith in our healthcare system.
"They are contracted to randomly choose a specified number of patients a month to call and ask how your experience with your hospital or health care provider was and what could have been done differently to improve your stay."
Sorry, I have to call BS on this. I haven't been to a hospital or seen a physician in over ten years. No one has my new cell phone number yet somehow they are able to call me on it. They have to be using some sort of random number dialer.