Just got a call from this number, displayed as Healthstream. I didn't pick up. I wish the DNC registry actually worked!!! It's so frustrating. I actually got a call in the middle of the night or Sunday morning after a long night of working and it woke me up. The person on the other end really got an earful. I know its their job but damn!
If this IS Healthstream then yes they are a true healthcare survey company. I know this both by being a RN of a hospital that uses them and by being a patient having taken the survey. They may be calling for any health care you have had, lab, therapy, etc or an admission. On my caller ID it does not give the name it just gives the number, I am glad to know who it is. FYI here is what they do with the info: They ask questions that the provider wants checked such as, for us, pain is a big issue and that is addressed with every admission. The results are totally anonymous and are given directly to the people who can address the issues. Also, they will ask questions about the standard of care and anything you want the provider to know they will tell them from "my toilet wasn't clean enough" to "I really liked the way nurse___ gave me a bath" Your healthcare provider is paying HUGE bucks for this so you can be sure they will pay attention to every single word and use that to make the way they care for patients better. It is relatively short and very well worth your time. I will answer the phone next time, thanks for letting me know who it is.
If this IS Healthstream then yes they are a true healthcare survey company. I know this both by being a RN of a hospital that uses them and by being a patient having taken the survey. They may be calling for any health care you have had, lab, therapy, etc or an admission. On my caller ID it does not give the name it just gives the number, I am glad to know who it is. FYI here is what they do with the info: They ask questions that the provider wants checked such as, for us, pain is a big issue and that is addressed with every admission. The results are totally anonymous and are given directly to the people who can address the issues. Also, they will ask questions about the standard of care and anything you want the provider to know they will tell them from "my toilet wasn't clean enough" to "I really liked the way nurse___ gave me a bath" Your healthcare provider is paying HUGE bucks for this so you can be sure they will pay attention to every single word and use that to make the way they care for patients better. It is relatively short and very well worth your time. I will answer the phone next time, thanks for letting me know who it is.
Healthstream Survey. They are a true healthcare survey company. I know this both by being a RN of a hospital that uses them and by being a patient having taken the survey. They may be calling for any health care you have had, lab, therapy, etc or an admission. On my caller ID it does not give the name it just gives the number, I am glad to know who it is. FYI here is what they do with the info: They ask questions that the provider wants checked such as, for us, pain is a big issue and that is addressed with every admission. The results are totally anonymous and are given directly to the people who can address the issues. Also, they will ask questions about the standard of care and anything you want the provider to know they will tell them from "my toilet wasn't clean enough" to "I really liked the way nurse___ gave me a bath" Your healthcare provider is paying HUGE bucks for this so you can be sure they will pay attention to every single word and use that to make the way they care for patients better. It is relatively short and very well worth your time.