Your computer is probably hoplessly infected. Take it off the internet and have somebody competent fix it.
Too bad you can't have somebody fix your brain so you could recognize obvious and well-known scams. Maybe you should just stay off the internet and stop answering the phone altogether.
I got the same call from a foreigner stating his name was Rex Smith, and he was following up on my computer sending error reports to Microsoft. He called me by name and asked if I could go to the computer and he would help resolve my problem. It all sounded very assuring since I have been having a lot of problems lately.He started with a run code and then he took control of my computer. He said I had over 500 errors that he could fix. He may have downloaded all my files but I told him to give me his number and I would call him back that I was busy and could not finish. He gave me the phone # 302-309-9165 and said that was fine. I then started researching on my laptop and found this link. Now I am scared. What can I do?
Your computer is probably hoplessly infected. Take it off the internet and have somebody competent fix it.
Too bad you can't have somebody fix your brain so you could recognize obvious and well-known scams. Maybe you should just stay off the internet and stop answering the phone altogether.