I filed a complaint with FCC about this caller before. At that time, they identified themselves as Diamond Chimney (but only after I had to clarify several times my understanding of what they were saying). I was eventually hung up on. Today I received another call, and again after a couple of clarifications, was told the call was from Diamond Duct. He was trying to ask me if I have oil or gas, but when I asked him if I do business with them, he promptly hung up. Unfortunately due to the government shut down, the FCC site is shut down.
Our fax number is 302-453-9442. The number has been compromised and we are victims of Caller ID spoofing. If you are receiving calls from this number It’s not us calling. We’re getting lots of complaints but please know it’s not us. We’re victims of caller ID spoofing:
http://articles.latimes.com/2013/jun/20/business/la-fi-lazarus-20130621
We have an ongoing investigation with the enforcement department with the FCC and complaints can be filed here:
http://www.fcc.gov/complaints
Our reference number with the FCC enforcement department is:
FCC reference number 13-T01250759
We’ve been told the more that file specific reports with details the better chance they have to catch these people.
got several calls for weeks with no one on the line.. Today someone was there and asked for Mr or Mrs and had our last name. He was foriegn and hard to understand. when I told him I had not heard but part of what he said he said they are a chimney company what kind did I have oil or wood. When I said both but I didnt need the service beause my husband takes care of it he hung up on me. I almost called back to tell him that was bad business and very unprofessional but decided to look up the number and as said here it comes up as from Robbins Diamonds. Hope they catch them. Maybe if they call again I will set up an appointment and call the police.
Getting calls from 302 453 9442 daily. When I call that number it sounds like a fax line. I have call block on my phone and have it so it will hang up on the caller.
I received calls from this number, on 9/5/13 and 9/10/13. I didn't answer either time, but after second call, I got curious and I called back twice. All I got was the sound you get from a Fax machine. From this point on, I will ignore any future calls and hope this gets resolved this in a timely manner.