Call was from Delaware. I requested a cedit increase with Bank of America online. Caller did not leave a message.
Increase was posted to my account minutes later. I guess, they phoned to say they increase to more than requested.
I called BOA to have a transfer done and not only they didn't do the transfer, they reduce my credit limit from $32,600 to $11,600. So now I am at 100% on my limit. They didn't help me and they will lower my credit score.
BOA can file BK and get millions from the goverment, but forget about the good customers they have.
Thanks for nothing BOA..... YOU ARE LOOSING CUSTOMER AND I WOUNDER Y!
Lucy, BofA did the same to me. Although at the time I was considered a high customer, as my credit has taken a beating over the last year. If they didnt want me to have that limit why did they give it to me? Kind of annoying at the time. Although now they are working with me to pay the balance off. Gave me 2% interest and fixed payments for 5 years to pay it off. Which is exactly what I will do.