I just today (7/5/12) got a call from this person claiming to from Microsoft and wanted to go to my computer and do a microsoft symbol and r and then wanted me to input something on my computer in the run window. I was not really wanting to do this...I asked him to for his number because how do I know you are REALLY Microsoft...and since when do they call people out of the blue when they have not asked for it. Sounds fishy to me. I am glad that I did not follow through with this seeming SCAM. No thank you! I would rather take my computer to Best Buy Geek Squad before trusting someone who calls me out of the blue claiming to be Microsoft or Windows. How did they get my number anyway? Hmmm.
I received a call from this number and again, someone with a heavy accent claiming to be from Microsoft. He said there were problems with my Windows system and error messages, etc. I have not been getting any error messages. He wanted me to do something on my keyboard which I refused to do. I said I would call back and this was the number. He said his name was Alex Watson. Cute, since Watson is the founder of IBM and the name of the computer used on Jeopardy against Ken Jennings. I called Microsoft, and of course, this is a scam.
I have recevied several calls from this same person & phone #. Today I asked him for a call back # and his name, he gave me a # that does not work(what a surprise), I told him I would turn him into the FTC and he called me a "[***] or Beach in India",,ha ha I did file a complaint with the FTC and I will also call the CA attorney general and make a complaint as well. This is a total SCAM.
8-21-12 I got the same call the others above described. These guys are still at it!
The caller's accent is so heavy I truly couldn't understand more than a few words from him. After the first caller confirmed that my computer was turned on, he transferred me to another person with an even heavier accent.
The second person wanted me to hit certain keys on my keyboard. I told him I absolutely would not do that because I had no idea where the call was generated from. I asked him for a # to call him back. After abourt 6 tries at getting the phone # correct, I hung up,
This morning I Googled the # and discovered these messages. I'm sure glad I didn't do anything they were asking last night!
I received the call and was very stupid. The "windows" people were on my computer for three hours. I now fear they took all my files which included sensitive information.
I was chargd $750 for services they said would cost $37, and now have to wait for it to be appealed since it was a bank debit card.
They also charged $800 on another card that I so stupidly gave them but Visa saw the problem and called up to say the card was fraudently used and would stop payment.
How stupid could I be? And how do I file the FTC complaint?