I agree with you on that, don't ever do business with them. They will worry the you know what out of you and it is very annoying. I have found that it does no good to call and explain your situation because they will still burn your phone up. That really made me think that nothing is documented on your account when you call because you continue to get calls even after you have called to let someone know what is going on.
Getting a pre-rec message saying, "This is Suntrust Bank. We are calling in regards to a change in the status of your account. Ask you to call 866-667-0533 and gives you a call code #. The above # is a # that is no longer in service. Caller ID HAS THE CALL COMING FROM 303-952-6249.
Got the pre-recorded message asking to verify my name. Pressed 0 for human, but that doesn't work. Called Suntrust and the CSR told me there was no reason she saw they would call me and that the caller ID would most assuredly show it was Suntrust calling. The fact I have no account with them screams it's some kind of scam.