Everything you need to know as well as where to make a complaint:
CONVERGENT OUTSOURCING AKA CONVERGENT RECEIVABLES MANAGEMENT AKA CONVERGENT RESOURCES
Posted In:  http://800notes.com/Phone.aspx/1-208-779-3248
http://800notes.com/Phone.aspx/1-202-808-7200#p836428347616898904
http://800notes.com/Phone.aspx/1-855-285-5160#p850980769580877291
http://800notes.com/Phone.aspx/1-303-214-0774
http://800notes.com/Phone.aspx/1-949-777-5501#p868226418882302566
http://800notes.com/Phone.aspx/1-949-333-0685
http://800notes.com/Phone.aspx/1-312-379-8674
http://800notes.com/Phone.aspx/1-817-585-2568
http://800notes.com/Phone.aspx/1-505-348-3281
http://800notes.com/Phone.aspx/1-702-583-3532/2#p884317818524420853
http://800notes.com/Phone.aspx/1-614-607-6950
http://800notes.com/Phone.aspx/1-305-894-1112

Web site lists no contact info, but lists the name as Convergent Receivables Management:  http://www.convergentusa.com/contactus/contact-form.php?d=4
Ok, this is a strange company record.  According to their web site, they are located in Atlanta, Ga and have been in business since 1955.
Now the BBB gives them an B- rating with 1122 complaints and 8 negative reviews (how does that pan out)  They also say that the business was established in 1950, that they are headquartered in Washington State, and that they are registered with the Washington Dept. Of Revenue: http://www.bbb.org/western-washington/busines ... enton-wa-501066
So if you go to the Washington State web site and look up their corporation, it indicates that they were formed in 2013:

CONVERGENT OUTSOURCING, INC.

UBI Number    603319184
Category    REG
Profit/Nonprofit    Profit
Active/Inactive    Active
State of Incorporation    WA
WA Filing Date    07/22/2013
Expiration Date    07/31/2015
Inactive Date
Duration    Perpetual
Registered Agent Information
Agent Name    CT CORPORATION SYSTEM
Address    505 UNION AVE SE STE120
City    OLYMPIA
State    WA
ZIP    98501
Now that is the corporation that is active, the other corporation with that name is inactive but was owned by the same person:
UBI Number    600059082
Category    REG
Profit/Nonprofit    Profit
Active/Inactive    Inactive
State of Incorporation    WA
WA Filing Date    01/11/1972
Expiration Date    01/31/2014
Inactive Date
Duration    Perpetual
Registered Agent Information
Agent Name    STEVEN J HUNTER
Address    800 SW 39TH ST
City    RENTON
State    WA
ZIP    980579004
Special Address Information
Address    PO BOX 9004
City    RENTON
State    WA
Zip    980579004
Bizapedia has them as forming in 1972 and still active, although that date would apply to the inactive corporation (confused yet?  I am):  http://www.bizapedia.com/wa/CONVERGENT-OUTSOURCING-INC.html

This is interesting.  There seems to be conflicting information all over the net on this number.  While numerous sites have people saying that it is this electric company, many more say that it is Convergent Outsourcing, a debt collector.
The actual electric company site has an 888 number:  http://pse.com/accountsandservices/contact-us/Pages/default.aspx
The following are complaint sites:
http://www.whoscallingnotes.com/listings/puget-sound-energy/800-772-1169/     Some say that it is the electric company, but there are posts that say they have no account with them.
http://www.ruscammer.com/8007721169/index.html    this site seems to agree that it is a scam
http://www.privacystar.com/lookup/800-772-1169    this site claims it is Convergent Outsourcing
As does this one:  http://www.fschulmanlaw.com/800-772-1169.phtml
But I would say the proof is this Chamber of Commerce page that lists these criminals in Washington and has that very same phone number listed for it:  http://chamber.gorenton.com/list/member/convergent-outsourcing-inc-1299
•    Collection Agencies
Convergent Outsourcing, Inc.
800 SW 39th Street
Renton, WA 98057
(425) 562-9720
(800) 772-1169
(206) 340-4003 (fax)
Description of the business from Hoover’s:
http://www.hoovers.com/company-information/cs ... 80233d315d.html
“Convergent Resources strives to avoid a divergence when it comes to collections. The company and its subsidiaries provide accounts receivable management, collection, and customer care services to a variety of industries throughout the US. Clients include banks and financial institutions, retailers, utilities, and telecommunications, cable, and satellite providers. Its Convergent Revenue Cycle Management division offers health care industry collection services to hospitals, helping them recover payments from insurers and other creditors. Convergent Outsourcing provides consumer accounts receivable services. Convergent Commercial is a commercial collections agency.”

Federal law (FDCPA) requires them to send you a letter within 5 days of their first contact that contains their name, physical address, the creditor’s name, and the amount of the alleged debt.  It also must contains “mini-miranda” telling you that it is an attempt to collect a debt and that all information will be used for those purposes.  The one other important thing that this letter must also have in it is that you have a right to dispute the debt within 30 days of the date of the letter and if you do so, all collection activity must be stopped until the debt is verified.
Read up on your rights here, get template letters to send and also make a complaint at this government site:  http://www.consumerfinance.gov/
Also file a complaint with your State Attorney General's office.
As well as the Washington State AG's Office:  http://www.atg.wa.gov/
and the Washington State Department of Financial institutions:  http://www.dfi.wa.gov/