I always answer these type calls with a sharp tone saying, ...WHO IS THIS, WHY ARE YOU CALLING.
Remember the person who is asking the questions is the one in control.
This time the caller said he was with VA BENEFITS  and was asking if he could improve the status of our VA Loan.
He was aware of our current VA loan stats.  The short conversation went well.  I didn't feel pressured.  I did NOT
add any new info or confirm any info in his "knowledge base of my husband or me"