This is a Yelp pages impersonator. And credit card scammer.
First we got a message that said something like "We have noticed a negative review on your Yelp listing. Press 2 to be connected with a representative, to take care of this so you can improve your listings." We pressed 2. Then we got someone seemingly located in some boiler room sweatshop place (with lots of background noise from other scammers), that asked "Can I speak with the owner".
If they were Yelp they would know who the owner was. She also didn't dare to give her name, but mouthed off something (after various delays, while it sounded as if she was being coached in a sweatshop), like, "I am the Yelp Review Manager"
Sure honey, you could have my credit card to care of my negative Yelp review. But unfortunately you do not work for Yelp, and since Yelp allows these unwarranted negative reviews, that give scammers like you the opportunity to create their rip-offs.