yeahhhh just got a call from them. they didnt respond and as I thought it was one of our customers, I took down the caller ID and wasted some time trying to addresss this before I found this site. I suspect I just went on a low level list just of people that actually pick up their phone.
I dont have a problem with telemarketers -I get that they just need work and probably dont like it anyways, but it is a waste of time that could be avoided if their crappy company didnt intentionally be elusive about who they are ("not a telemarketer") or vaguely provide contact info to make you think they are your customer. Its not a coincidence, and its probably illegal. yes poor telemarketers, but it is the CDW that is victimizing their own staff, and you can gaurantee that they understand people hate this. If you work for them I'm sorry, but either report so much dissatisfaction with potential customers that they change their policy, or realize that getting yelled out for legitimate reasons is part of your job if you work for that company. I need to make money too and you are taking it out of my pocket when you make me pay attention to you because you make it too hard to realize you are just like every other telemarketer -you dont deserve anymore of my time then them
We all understand it is how you do your job, but I'll be honest. The CDW rep calls me every day several times even when told that we will contact him when we need something. This makes me not want to buy a thing from him. Since that didnt work I tried something different. i started ordering a few things online through our account and when he called I said the easiiest thing for me to do is order online when I need somethng...no need to call. that didn't work either. So my next step is to ask the manager's name and tell him that I will refuse to buy anything from CDW if he continues to call me every day. It may be your job, but IT directors are extremely busy and I dont have time to talk to a rep every day.
To temper the above comments, I am also (quite busy as) a CIO and got a call from a different number--also within CDW--but the representative was understanding and hasn't called me incessantly. In fact, he (Eric) left me alone as long as I needed. This is what a reputable company should do and--with a company that READILY identifies itself to you--it's cruel to lead sales people with a ridiculously inflated carrot. While the author certainly wouldn't have meant to say this--it reminds me of people who do unfortunate things to animals.
Folks, please remember that nobody's psychic when it comes to YOUR world. If you're not interested, EXPRESS THIS to the innocent people on the other side and be clear (NOT rude) about it. If you express interest and you have no intention of following through, the problem then becomes one of "well...they might be interested, so maybe I can try again..." or adding you to a list, at which point you've cut off your OWN feet.
In contrast, if it's a company that won't identify themselves (especially if clearly a scammer) then sure, mess with their heads. But if it's anyone else, put yourself in their shoes--struggling to get through college, going crazy working at a fast food joint, working two jobs + school + kids, mowing lawns, delivering papers--taking ANY job SOMEONE will give them--seriously...sure, you were placed on a list they were told to call, but that doesn't mean it has to be ALL about you.
Disclaimer: I'm not a telemarketer...but I've had friends who've told me how hard it is; so I don't count myself amongst the "incensed-why-do-you-keep-calling-masses" any more...I just deal with it...and what do you know: I have rock-solid, trustworthy corporate representatives for the things I do buy, and the rest is manageable. C'est la vie.
They CDW has started calling my home phone. I have never done business with the organization and plan not too, since I have no use for computer equipment. Computers are the bane of today's society and should be banned from existence. LOL (opps, guess I'm more connected to the lingo than I thought.)
No message left. I don't care if you are above-the-board sales for a reputable company or not, if you are too dim to check the time zone of the destination area code before you dial, you're not getting any of my business anyway. Hitting my cell at 0545 with a stupid "Hey, how ya doin, wanna buy some servers?" wake-up call is asking for blacklisting. Newegg beats your prices without my having to play games with a sales rep, anyway.