I have received three calls in three days from 312-340-5618 (caller ID simply CHICGONZ01, IL), coming about 1-1/2 hours each day so the robocaller must be eliminating some and moving us up on its list. First day it was "Chrystal" who asked if I had my Duke Energy bill available, then hung up when I asked what company this was. Yesterday it was "Audria", agent number 597. She said the company name was "Live Voice" and that she was calling from Cincinnati, but would not give further company information and hung up. Today, "Sophia" called, said same company name "Live Voice" but refused to give a phone number for the company or say where it was located - "for security reasons." I imagine there may be someone who might be mad enough to do bodily harm. I just want to know who to sue. Sophia was a little more talkative, saying the National Do Not Call list did not apply to this company as it was not selling anything and not taking credit card numbers, just gathering information to determine eligibility for the discount for Duke customers.
Violations - Refusal to give legitimate company name, refusal to give company phone number, refusal to give company address. I don't care where the call center is located, I care who's behind this.