They actually are located in downtown Chicago. Google Arnold Scott Harris Chicago. They collect unpaid parking tickets. They are the ones people go through to be placed on payment plans for their parking tickets. They place/remove boots on people's cars. They are also contracted to collect unpaid tolls. Totally not bogus at all. I know because I currently have a payment plan with them for my parking tickets and have been booted twice. They have employees on site at Dept. of Revenue (where you pay your tickets) also with whom you deal with to make the payment plan, and then they send out the boot guy to remove it and so on.