Thanks for the information. I just had service work completed by sears and they had my cell phone number. So this must be sears calling me too for follow up.
Same here. I recently had service complete by Sears. Their headquarters are on Illinois so that explains the 312 Area code. They should a least leave a voice message.
They left a message that said if I wanted to continue in English, press 1, in Spanish, press 2. I pressed 1 and it did not make a difference. It kept on playing the instructions over and over again.
I also bought an appliance from Sears and just got a call from them. I'd be happy to complete a survey but not if they aren't willing to leave a message.