Called my chiropractic office saying they were doing a survey on behalf of Blue Cross and Blue Shield and wanted to talk to my insurance secretary. Fortunately she was not here. It sounded fishy, so I googled it and found this site. I guess it is a scam.
guy called and said he was from bc/bs and i asked him why he called. he asked if i was a provider, i am. he said he was taking a survey. i asked if i had to take survey. he said no , but that he would have to put me down as a "refusal." i hate being intimidated by weasels with veiled threatening language like this. i said "you could also put me down as i am too busy seeing patients to give you my time." he just blah blah blahed and i thanked him and hung up!
Guy calls and asked for me .... before I could even state yes or no he hangs up and when you hit redial and your already mad at the person on the other line you get this really nice lady who service is the first seven numbers in a redial and it is her cell phone. This company is using all her minutes up on her and that is not right either. She has called them and they refused to answer her calls or return calls. Yes as for the remark from Dean above : that is what happened to me too. I called right back within seconds and the office is closed. I left a nice but demanding answer to the company unless they want to deal with the State Attorney Office take this survey and do it differently and hire professional not people who can not even speak English and are ignorant hanging up after they ask for you personally. By the way I do not and have never had :"Blue Cross and Blue Shield" so they got my name from someone else. I guess they are using third party selling tactics to get your name? Which is illegal to the person who is selling my info since I am on the Dont Not Call Register for the past several yrs and renew and check to make sure I am still there on the list too.
It is up to you what to do but do not use redial...dial it direct and you will get a recording or real person maybe? Call and turn them in becuase that is the only way they will stop. First call them and leave a msg to take off thier calling list...that is what the State Attorney General will ask? If not that is what you have to do