Got a call from Agent Wanda Mack(?) (she sounded drunk) about some "legal issues" and wanted some person's "side of the story." The callback number she left was 678-456-3121 x1018. It appears to be: Primary Solutions Associates, 6768 Hickory Flat Hwy, Ste 102, Canton GA 30115-9376. (These scam artists have operations in Alphretta, Marietta, Woodstock and Canton GA.)
*SCAM*FRAUD*VIOLATIONS OF FCTC, FDCPA,FCRA
Got a call from Agent Wanda Mack(?) (she sounded drunk) about some "legal issues" and wanted some person's "side of the story." The callback number she left was 678-456-3121 x1018. It appears to be: Primary Solutions Associates, 6768 Hickory Flat Hwy, Ste 102, Canton GA 30115-9376. (These scam artists have operations in Alphretta, Marietta, Woodstock and Canton GA.)
*SCAM*FRAUD*VIOLATIONS OF FCTC, FDCPA,FCRA
http://www.aprimarygroup.com/
BBB Business Review
This Business is not BBB Accredited
Primary Solutions Group
(559) 272-4912
PO Box 529
Alpharetta, GA 30009
On a scale of A+ to F
Locations
2 Locations
• PO Box 529
Alpharetta, GA 30009
(559) 272-4912
• 42 Elkins Rd.
Roswell, GA 30076
BBB Accreditation
Primary Solutions Group is not BBB Accredited.
Reason for Rating
BBB rating is based on 16 factors.
Factors that lowered Primary Solutions Group's rating include:
• Failure to respond to one complaint filed against business.
• BBB does not have sufficient information to determine how long this business has been
operating.
• BBB does not have sufficient background information on this business.
Customer Complaints Summary
1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Billing / Collection Issues 1
Advertising / Sales Issues 0
Problems with Product / Service 0
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 1
Complaint Breakdown by Resolution
Complaint Resolution Log (1)
BBB did not receive a response from business (1 complaint)
08/11/2014 Billing / Collection Issues
Industry Comparison
Collection Agencies
• Government Actions
BBB knows of no significant government actions involving Primary Solutions Group.
BBB file opened: 04/03/2014
Business Category
Collection Agencies
BBB Business Review
This Business is not BBB Accredited
Primary Solutions Investigations Firm
(770) 217-3276
PO Box 529
Alpharetta, GA 30009-0529
On a scale of A+ to F
BBB Accreditation
Primary Solutions Investigations Firm is not BBB Accredited.
Reason for Rating
BBB rating is based on 16 factors.
Factors that lowered Primary Solutions Investigations Firm's rating include:
• Failure to respond to 3 complaints filed against business.
• BBB does not have sufficient information to determine how long this business has been
operating.
• BBB does not have sufficient background information on this business. BBB made two or more
requests for background information from the business. BBB has not received a response from
this business and/or has not been able to verify information received from this business.
Customer Complaints Summary
4 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Billing / Collection Issues 4
Advertising / Sales Issues 0
Problems with Product / Service 0
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 4
Complaint Breakdown by Resolution
Complaint Resolution Log (4)
Complaint resolved with BBB assistance (1 complaint)
05/15/2014 Billing / Collection Issues
BBB did not receive a response from business (3 complaints)
09/05
/2014
Billing / Collection Issues
Complaint
Being charged without proof of services.
A few weeks ago I was contacted by this company saying that several years ago I received a
cash advance from them that was never paid back. To the best of my knowledge I do not recall
ever receiving a cash advance from them. They claim that I owe them over $1800 which
includes interest from all these years and threatened my job saying that if I did not pay them I
would be charged with a felony which would result in me being terminated. They said that they
would be taking $50 out of my account each week to pay this back. There has only been one
week that they have taken only $50 all the other weeks it has been between $60-$85. They have
failed to provide me with any proof that I received this cash advance as they said they would. I
feel like this is some kind of scam!
Desired Settlement
I would like some type of proof that I did indeed receive this cash advance or I would like my
money back that has been paid to them and for them to stop this harassment.
07/01
/2014 Billing / Collection Issues
06/10
/2014 Billing / Collection Issues
Industry Comparison
Collection Agencies
• Government Actions
BBB knows of no significant government actions involving Primary Solutions Investigations
Firm.
Additional Information
BBB file opened: 04/25/2014
Business Category
Collection Agencies
BBB Business Review
This Business is not BBB Accredited
Primary Solutions Associates
(678) 861-6774
P.O. Box 529
Alpharetta, GA 30009
http://WWW.APRIMARYGROUP.COM
Additional Web Addresses
• www.primarysolutionsassociates.c om/
Additional Phone Numbers
• (678) 671-2620
On a scale of A+ to F
BBB Accreditation
Primary Solutions Associates is not BBB Accredited.
Reason for Rating
BBB rating is based on 16 factors.
Factors that lowered Primary Solutions Associates' rating include:
• 8 complaints filed against business
• Failure to respond to 6 complaints filed against business.
• BBB does not have sufficient information to determine how long this business has been
operating.
• BBB does not have sufficient background information on this business. BBB made two or more
requests for background information from the business. BBB has not received a response from
this business and/or has not been able to verify information received from this business.
• BBB does not have sufficient information to determine size of business. BBB evaluation of
business is based on rating formula's smallest size classification.
Customer Complaints Summary
8 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Billing / Collection Issues 6
Problems with Product / Service 2
Advertising / Sales Issues 0
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 8
Complaint Breakdown by Resolution
Complaint Resolution Log (8)
Complaint resolved with BBB assistance (1 complaint)
10/01/2014 Billing / Collection Issues
BBB did not receive a response from business (6 complaints)
06/24/2014 Billing / Collection Issues
06/03/2014 Billing / Collection Issues
06/03/2014 Billing / Collection Issues
01/13/2014 Billing / Collection Issues
10/21/2013 Billing / Collection Issues
BBB was unable to locate business to process complaint (1 complaint)
03/24
/2014
Complaint
I am filing a complaint on Primary Solution Group. The company is located in Marietta GA:
address P0 box ***** ******** GAXXXXX phone XXX-XXX-XXXX AND fax# XXXXXX-
XXXXOn 03/17/2014 My husband received a phone call from a company by the name of
Primary Solutions Group. The caller went by agent ******** He failed to site the disclosure
verification of debt at the beginning of his call. He stated my husband owed them money on an
account they obtained 12/31/2008 and they have been working on a criminal case that they will
be filing with ****** County. The caller even gave him a bogus case number, and then told him
he had 24 hrs to make arrangements to pay ******* or they would go forward with charging
him with Bank Fraud. The caller knew our old address, and the references he would have used
in 2006, he even knew the bank he used at the time. They offered him three payment
arrangements all in which had to be paid over the phone. We decided to do so research, we
called the corporate office of the client they claimed to be representing multiple times. The
Corporate office of *** **** ******* stated more than once that my husband had a zero
balance and did not owe their company a dime.My husband then called agent ******* back ,
only to be told he was busy, a lady at this company stated that my husband purposely closed his
account with the bank and failed to pay *** **** ******** she then asked for his personal
information again, He replied by telling her that he spoke with the *** ********* ****** and
they state he does not owe them anything.....surprisingly this lady replied "well this is what we
have in our system and if you don't make payment we will proceed with the charges". He then
asked her to send him something in writing and if, she then refused and said she would send him
an e-mail the next day.Today we get and email from agent ******* stating my husband owes
******* . They claim that his account has been placed with their Investigative department and
that an arrangement for restitution for the debt is expected as well as a statement concerning the
matter on or before 03/21/2014. They then again threatened action against my husband and
urged him to call them back with payment immediately.Today they have called from several
different numbers, they called from XXX-XXX-XXXX and left an automated message stating
that my husband has charges against him and he had to return their call by 3pm today to pay the
debt he owed they would proceed with action against him.I in turn called that number back and a
guy answered, he would not give his name he only stated that the place I was calling was a law
office. He could not give any explanation as to why his company called other than: " if he is in
the system he owes"I also called their number that was provided on their email/ website XXXXXX-
XXXX and asked to speak with agent ******* he hung up when he heard my voice. I
called back and a woman who called herself agent ******* answered and quickly got an
attitude when I explained that *** ********* office is stating my husband has a zero balance, I
asked her why she was harassing my husband, and she could only result in being ignorant and
name calling, she would not give a mailing address of a license # for their company. She could
not explain why they were saying he owed when we in fact didn't. We went back and forth
shortly before she hung up. That happened a couple of times. I called back one last time and a
third agent picked up the phone, he placed me on hold the hung up as well.They have called
from a fake local 713# and a X-XXXXXX-XXXX This is about a(n) Debt collection: Payday
loan
Product_Or_Service: primary solutions group
Desired Settlement
Agent ******* and all of his affiliates need jail time. I want my cell # removed from their
database.
Industry Comparison
Collection Agencies, Collection Systems
• Government Actions
BBB knows of no significant government actions involving Primary Solutions Associates.
Additional Information
BBB file opened: 12/05/2012
Business Management
Principal: Mr. Rox Mixon (President)
Contact Information
Customer Contact: Mr. C.J. Walker
Business Category
Collection Agencies, Collection Systems
Alternate Business Names
Primary Solutions
_________________________________________________________________________________________
***Offices in Marietta, Woodstock, and Canton GA
___________________________________________________________________________________
http://www.aprimarygroup.com/Investigations-Department.html
PRIMARY SOLUTIONS GROUP
PO Box 71021
Marietta, GA 30007
Phone: 678-390-5281
Fax: 770-693-9477
___________________________________________________________________________________
Ronnie S Mixon Jr Age: 40-44
Ronnie S Mixon Jr
3894 Beacon St
Marietta, GA 30062-6918
Phone number
• 770-837-0098
Object 3Address
• 3894 Beacon St Marietta, GA 30062-6918
People Ronnie may know
• Rene D Mixon
• Ron Mixon
Previous locations
•
Atlanta, GA
•
Smyrna, GA
•
Birmingham, AL
•
Rome, GA
Ron and Rene Mixon
Ron and Rene Mixon
Marietta, GA
Object 2
Address
• Marietta, GA
_________________________________________________________________________________
PRIMARY SOLUTIONS GROUP, LLC Control Number: 08095120
https://cgov.sos.state.ga.us/Account.aspx/ViewEntityData?entityId=2807288
Entity Info
Entity Id 2807288
Limited Liability Company Domestic None
PRIMARY SOLUTIONS GROUP, LLC
12/30/2008
12/30/2008
To Be Dissolved 2/07/2014
Principal Office Address
3894 Beacon Street
Marietta Georgia 30062
Agent
Mixon, Jr, Ron S
3894 Beacon Street
Marietta Georgia 30062
Report List
Report Year Date Filed Date Received File Number
2010 6/16/2010 6/16/2010 08095120-8731548
2011 12/29/2011 12/29/2011 08095120-9876267
2011 3/09/2011 3/09/2011 08095120-9339148
Filing History
File Number Key Indicators Filed Date Actions
08095120
Model Type : Limited Liability Company
Locale : Domestic
Qualifier : For-Profit
Action Type : New Filing
Entry Type : Back Office
12/30/2008
08095120-8192542
Model Type : Limited Liability Company
Locale : Domestic
Qualifier : None
Action Type : Dissolution Notice
Entry Type : Back Office
1/05/2010
08095120-8731548
Model Type : Limited Liability Company
Locale : Domestic
Qualifier : For-Profit
Action Type : Annual Registration
Entry Type : Back Office
6/16/2010
08095120-9339148
Model Type : Limited Liability Company
Locale : Domestic
Qualifier : For-Profit
Action Type : Annual Registration
Entry Type : Back Office
3/09/2011
08095120-9876267
Model Type : Limited Liability Company
Locale : Domestic
Qualifier : For-Profit
Action Type : Annual Registration
Entry Type : Back Office
12/29/2011