This is a place of business. Not a scam. They deal with PHI and HIPPA medical information. The reason for ID confirmation is following protocol, as to not violate these statutes.
got call, left it go into voicemail. they left message stating who they were and that they had message from our medical insurance company for my husband. they left a phone number and a tracking number. when i tried to call them i got message that this number could not be reached from my area code.