There was a lady called from Intertel Inc/Travelers and asked the same questions as other posts. She also asks how far my computer go back. So I have asked her that how can she get my info eventhough I don't have that patient in my system. She said Travelers Insurance provided. This call must be a scam! Don't provide any info to them.
They were very pushy & asked questions about our business without first identifying herself. After I interrupted to ask why the information was needed, they said they were from Traveler's insurance, and said the call was about a specific patient, and gave me a name. When I said I had no record of that patient, they continued to ask specific questions about our record-keeping.
Not sure what to think of this...it felt like a scammer call, but we have dealt with Traveler's in the past, so it could possibly be legit. When I Googled the number, the company came up as Intertel, Inc, which apparently has become Mitel according to their website. Didn't see anything to indicate they are actually associated with Traveler's.
they called me and stated they were from CURE Auto Insurance and asked about a patient. Told them I am not aware of that patient and had no record. They asked if my records go back 3 years on the computer which I said does but told them I had nothing in my computer and nothing in the charts...they said thanks and hung up...
This very rude lady keeps calling our office. I have now blocked the number after reading previous posts about her other "indentities". She claims to be verifying our street address, phone, drs name, etc. THEN she asked for the corporation credit card? Does she really think we are that stupid? If anyone calls from this number, do not give out any info!
A lady keeps calling our office from INTERTEL TRAVELERS INSURANCE and keeps asking if we have seen a patient by the name of Susan Sims, Karen Dice, etc. She asks how far back does our database goes and if we use paper charts. She also wants to know if i can search by the Social Security Number or Date of birth. Do not give any info out to this company! I have concluded from research is that they call and ask about very COMMON names so eventually after so many calls they make to many offices, an office will have a patient by that name or similar spelling and they will claim that they insure that patient and need to verify their info and someone would end up getting very personal information.
There was a lady called from Intertel Inc/Travelers and asked the same questions as other posts. She also asks how far my computer go back. So I have asked her that how can she get my info eventhough I don't have that patient in my system. She said Travelers Insurance provided. This call must be a scam! Don't provide any info to them.