Just got a call from this number and hung up on him and he called back saying he was from Microsoft help desk and my computer was going to crash. I told him I would take care of it and he kept insisting that I couldn't. He gave me the number and told me to call back and ask for Michael. When I asked what country he was from he told me Brooklyn!!
Called here twice from this number ... a James Alex Parker... Technician from Microsoft Windows Service...stating that he wanted me to be aware that online error signals showing malicious programs into my computer were noticed... I got his name...lol... number...lol and did NOT provide any personal information OR turn my computer on for him. Glad to know this is bogus!
I got a call from someone saying they were a Microsoft tech and I foolish let them into the background of my computer. When they wanted money to update the certificate I realized I had been scammed and didn't give them any credit card nos. Told them to call me back later. The name of the person supposedly was David Williams but very strong accent that was not American. Called and reported to Sheriff's dept.
Just received a call from this number from a 'Nancy Brown' a very east Indian woman who was from Windows technical support. She never said she was from Microsoft, she knows better than that. She wanted me to let her on the background to check the error messages they were getting from my computer. Really?? Since when has Microsoft and Windows ever called anyone for stuff like this.
You could hear the sweatshop in the background. I asked for her name and number and told her I would call her right back, but instead called the police department.
You were correct to ignore her request but there is not much the police or federal authorities can do about these foreign scammers. She lied about receiving error messages since that is impossible. Even Microsoft only receives error reports if you allow them to be sent when the pop up window appears and those are sent anonymously. They also only relate to errors in Windows or Microsoft's applications and have nothing to do with viruses or malware on your computer. Microsoft also has a warning about this type of scam on their website: