SCAM,they called the house, when my mom picked up the phone, He just are talking, did not ask for anybody. I got the phone, gave me a name and said he was from Windows IT solutions and my IP was sending something back that was detecting malware on my computer. After asking a few questions kept getting the same answer I asked for his phone number, called it back and got the this is not a working number recording. Also on the caller ID, it came up private name, private number. Looks like he was trying to get into my computer, reported them to Microsoft.