Same problem. A Guy saying he was from Microsoft and I had a virus which was going to destroy my machine in 2 days.. I asked him which of two computers he was talking about and he said both.. but he could not tell me which operating systems I was using.. so I got very suspicious.I asked him for a number to call him back on and he gave the name Kevin Cooper on 315-329-6161. I asked him the name of the virus and he said it was called "Troznn". From the background noise and accent I could tell he was phoning from a call centre (probably in India).
Having been in IT since 1963 I was wise enough not to fall for this scam, but I am sure that some good folks will.
man calls says he is from "windows technical support" and says my computer is "sending a message to windows that there is a virus". says he is calling from "brooklyn ny" (he is in fayetteville, 200 miles from brooklyn on a land line). asks you to go to your computer and turn it on he needs "to get some information to fix the problem". hope no one is stupid enough to fall for this one. heavy accent hard to understand
----Yesterday, here in Bakersfield, Calif., my friend also received a phone call from someone, with an India-sounding accent, identifying himself as "Mark Thomas" from Microsoft. Same pattern as described below. She was told her her computer was infected by a virus and they were contacting her to fix it. They gave her a website address and asked her to log on. Unfortunately, my friend DID go to the website. After she logged on, her screen went dark....
When the caller offerred to fix the computer remotely for a fee, she declined.
At that point, she contacted Dell because the laptop was still under warranty. They took 2 hours to clear and reformat the computer. Dell identified the party that hacked her computer in New York.
Meanwhile, today, hackers called her repeatedly. When my friend finally picked up the phone, they again told her that, for a fee, they could fix her virus-infected computer by loading a program into her computer. They gave her a name and address to a business in India where she should wire them cash via Western Union. When she declined, they became pushy, asking why she wasn't going to fix her computer, etc. In response, my friend again demanded the caller's name and phone number and was told: "Mark Thomas 315-329-6161".
Today, armed with the information from Dell and from the phone calls, my friend begins the long process of (a) notifying everyone - police, credit card companies, bank, credit reporting companies, etc., and (b) a lifetime of watchfullness.