Indian or Pakistani sounding man said he was with Windows and we needed to get on our computer and he would walk us through fixing a problem with our computer spreading malware to other computers. When pressed he wouldn't give his city. His name was not understandable when we asked him his name. Scam artist, actually in NY state. Don't give them any info or access to your computer! Reported this to the FBI.
We receipt an unknown call from somebody, same story, He told he is with Windows and he tried to scare us about the malware in the computer. He was very persistent at the point we went on front the computer and allowed him to enter remotely the computer. The think is that he asked to restart the computer in order to finish the operation, but my husband asked him if he really works for Windows, and he replied that We could verify calling this number 3153524191, so went to look for this numbers online, and some how we found out that it's a scam number. After that, we rushed to call directly Microsoft, which telephone number is 1800-Microsoft, and They told us it was a scam, and They charged us with 149 dollars in order to them check the computer and check if there is some malware program installed, so It gave us peace of mind at a certain point. Too bad to fall in this scam bsht, but sometimes it happens.
Just received a call from this number, a man named "Sam" from Windows (supposedly) with an Indian accent. I took his number, assumed it might be a scam and just saw these other posts, thank you! Needless to say I wont be calling him back.