supposedly they fixed my 'puter last year and I paid them $300.00.. they want to give it back, but I have to let them on my puter,, .... don't know who it is...letting a phone caller on my puter,, didn't happen and won't....... . BTW, I am in western USA.. no where near NY,  says his name is Cyrus several calls to give me my money back ??????????????? IF I let him in my puter .. not short here for $300..I'll take his, 'cept I ain't giving any info how to get it to me....