got the same call today. my computer is sending warning messages as soon as I open outlook and then these people call me. How do they know my compute is sending messages to microsoft
I received a call from a man with a Pakistani or Indian accent claiming to be from Windows Technical Support located in Brooklyn, USA. I see that you have them listed as Syracuse or Utica in the state of New York, but not in Brooklyn. He said they were receiving signals from my computer that I had some harmful viruses and instructed me in how to find them. I followed their instructions until he gave me a website to type into my browser window (www.thewindowslivesupport.com). I don't like to go to websites that I don't recognize, so that is when I decided to end the call and ask for a phone number to call them back. It took him a minute or two to get this number - 315-633-4311. He claimed to be trying to clear my computer from "DND Viruses" (DND = Do Not Delete).I am going to call the toll free number for Windows Support and see if they can tell me more about this call.
I did a followup to my message from earlier today. I called Microsoft Support and talked with their Technical Support Group. My suspicions were confirmed. Microsoft checked the website and said they are not a certified Windows Technical Support business. I explained the instructions I was given and the Microsoft Support guru said this is typical of scams. There is no such thing as a Do Not Delete (DND) Virus, but if I would have continued to follow the scam instructions, my computer would have locked up and they would charge me for unlocking it. Microsoft DOES NOT CALL for these kind of problems. They solve them at Microsoft and then issue software updates. Be very careful if you get a call from anyone claiming to be Windows Technical Support. You can reach the real Microsoft Windows Support Group at 1-800-624-7676.
I continue to receive the same call with bogus instructions to see virus messages and problems in the "Applications Event Log". These people are just scamers hoping to scare you into letting them de-virus your system for a $99.00 Annual fee. Of course that's just for starters. Avoid them like the plague. My technician called himself "Sam" and wanted me to brows to www.winsoft21.com and click a button to allow him remote control over my computer.
got the same call today. my computer is sending warning messages as soon as I open outlook and then these people call me. How do they know my compute is sending messages to microsoft