This is not true by the way i also got the call from them and they really fixed my computer and now my computer is working like a new one.
Thanks to technical support team.
I got a call from "Paul Smith" who said he was the "System Engineer of Windows Company" and wanted to tell me about the serious Trojan Virus that was on my computer. He sounded Indian and the connection was not very good. I told him I didn't have a virus, and hung up. He called back a minute later and insisted that I take him seriously, because this virus could cause me to lose all the data on my computer. I asked him for a phone number, and he gave me 315-636-4647, and said their office was open until 6:30 pm (the calls happened around 4:30 pm CST). He also reminded me not to turn on my computer until my husband or I called him back, or I might lose everything. Needless to say, I will not be calling him back.
I received a call from this number claiming to be from MS and was trying to get me to go into my PC system to change things around without not being able to properly identify themselves as a legitimate company!
Three phone calls from this company claiming to represent "Microsoft technical department" Caller ID was 111-111-1111 and the return phone number I asked for they gave us 315-636-4647. Harsh accent and could not readily understand everything the individual was trying to say. However, the crux of it was he wanted me to go into our computer system so he could show me all of the viruses that were going to make our computer(s) crash in the next few days. He indicated that he knew this information based on Microsoft essentials reporting. When I asked him if just one particular machine was infected or all seven he said all seven were reported to be infected. When I advised him we only had two he was at a loss :-) I would assume Microsoft had a little better communication system than these folks.
A guy called from this number with a heavy Indian accent telling me his name is Mark Robinson and he is callig from Brooklyn New York and he is with Microsoft Windows Technical Support. He stated that there was a virus on my comuter and he wanted me to turn the computer on so that he can show me how to delete the virus. I suspected that this was a scam so I toyed with him for a few minutes then I cursed him out and hung up. They called back and insisted they are legitimate. I told him give me a few hours to investigate, then hung up again. I am glad my senses were correct.
A Help Desk client received a call from this group and allowed them to install software on her computer and even get her credit card numbers. She has subsequently had her computer disinfected and cancelled her credit cards. The person / people with whom she spoke matches the above descriptions re: accent, etc. One person claimed to be Peter PArker. She has also reported this to the FBI. They are continuing to pester her, and my counsel to her echoed the advice above.