Same. Have received these calls repeatedly. Even after I tell him that I only use Mac computers. I've dragged out this last call to find out more of what they wanted to do. Gave me the same phone number listed and his "badge" number to call back with my windows computer and he would remotely remove my viruses. Not sure how this "Microsoft" technical dept can any error messages when I don't even have the Windows 7 computer he claims is corrupted.
Just received a call from a person claiming to be a Microsoft Tech Support person that wanted me to grant remote control of my laptop to remove a trojan virus named csrss.exe. I really think it's a scam.
Called me and my phone said private number. He said I had a virus on my windows computer. I asked which one, I have three. He could not tell me. He could not tell me which windows I have. How does he know I have a virus if he doesn't know which computer???
I received a call from (315) 704-3682 claiming he was with Windows and that I had a trojan virus on my computer.
THIS IS A SCAM!!!!
Neither Microsoft now anyone from Windows will EVER call you!! NOT EVER, NEVER!!!!
You can contact FBI, State Attorney General, local law enforcement and consumer
watch groups. Arm yourself with knowledge.
http://www.stopfraud.gov/report.html
No, Microsoft would not call you unsolicited. Nor would they know if any errors existed on your
computer. So those are frauds or scams, to get your money or worse to steal your identity.
Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited
phone calls to help you fix your computer
http://www.microsoft.com/protect/fraud/phishing/Msname.aspx
http://www.microsoft.com/security/online-privacy/msname.aspx is the website I went to to find out about this phone call I received on Microsoft finding a virus on my computer. It is a spam, and the number is 315-704-3682 that called me and his name was Steve.