They called about my mother who has no open accounts. When they wanted her phone number I told the "woman" she doesn't have one so "the woman" said "ok, you'll just keep getting called.".
This is a collection agency...Mid-Continent. In Arkansas, they collect on behalf of Cox Communications cable company. I doubt this is the only company they do collections for, but this is the one I have experience with.
This place is definately a collection agency and they are absolutely horrible at what they do. I delt with one lady, Sarah, who actually helped me but the lady I delt with first was absolutely rude, mean, and hung up on me. My husband is in the military and we live in germany so I called from overseas and did NOT expect to be hung up on. WAY TO TREAT YOUR TROOPS! But anywho, this place does not accept payments and has yet to prove their promises to "check into" your account for mistakes.
I stated at the begining when i called i have to debit credit cards nothing the only way i would pay is thru mail. the gentlmen* lol told me i had to send it priority mail I told him i used to work collections it is illegal to make a consumer charge any more money than the bill i would send it regular mail what is the address he sd no u are just unwilling to pay and hung up. I called back and told the lady i was recording the call and what happened and that i needed a address she gave it to me and hung up, RUDE PEOPLE AND BAD COLLECTION SKILLS!!!!!!!!!!!!
you are right... these people are very very rude. I called trying to fix a misunderstanding and a guy named DON hung up on me as i was trying to explain my situation. I called back and was put on hold. I never used curse words or raised my voiced but I can't believe these company works with COX communications.
Very disheartening to think that only 2 days after getting my new cable installed by a company listed on these posts, I have already gotten a missed call from this number while I was out today on my brand new phone line... again, very concerned...