Caller ID said Ricky Button. Using someone's name on caller ID is a new tactic to get you to pickup which I did - it was the original robo 'Rachel from Cardholder Services'. She is still around!
Card Member Services - phone number says the call if from RICKY BUTTON. Robo call that this is my last notice. Sooooo I pressed 1 to speak with the Idiot-Du-Jour. Strangely Ricky Button has a strong Phillipino (Tagalog) accent and the line has that over-seas windy sound. As soon as he started his canned speech I replied, "When is it finally going to be my last call?" He hung up on me. The nerve!!!