U got the call at about 3PM on a Friday. It took a long time to get a voice on the liine after I said hello. "Gwen" answered, she asked how I was and when I asked how she was it tool a long time to reply with a stock answer. She went into her spiel and when I did not respond 'correctly' to her answers replies took a long time. This is a voice recognition system that responds to what ever you say with what they think you want to hear. When I said add me to the do not call list it abruptly, and quicker than any other response, said added to do not call list. Don't wast the time I did on this recorder.